General

What services do you offer to landlords?

We offer everything from tenant-find to full property management — marketing, viewings, referencing, maintenance, and compliance.

Who are 2let2’s services suitable for?

Whether you're a first-time landlord or have multiple properties, 2let2 can support your letting needs from simple tenant finding through to full property care.

How does 2let2 market rental properties?

Properties are professionally marketed with listings, accompanied viewings, tenant enquiries handled, and advertising across major platforms.

Maintenance

Can I use my own contractors?

Yes -if you prefer - though many landlords choose to use our trusted, vetted maintenance team for efficiency and peace of mind.

Does 2let2 handle maintenance issues?

Yes - under the fully managed service, 2let2 coordinates maintenance, manages contractors, and handles emergency repairs.

Who pays for repairs under rent collection or tenant finder options?

For non-managed services, landlords typically retain responsibility for maintenance but are supported with referrals and guidance. 

Can 2let2 organise safety compliance (e.g., gas, electrical)?

Yes - compliance management (gas, electrical, EPC, licensing) is part of the full management service. 

Contacting Us

Do I need an account to contact support?

No - general enquiries can be made without a portal account; the landlord portal is for registered clients. 

What if I need urgent help out of hours?

Emergency repairs can be handled through the 24/7 support included in the fully managed service. 

Money

How is rent collection handled?

Under rent collection, 2let2 collects monthly rent, provides financial statements, and monitors arrears, transferring income to you.

Are fees transparent?

Yes - service fees are clearly displayed and vary by service level (fully managed, rent collection, tenant finder) with no hidden surprises.

Do I pay 2let2 before or after rent is received?

Fees like percentage of rent for management services are typically deducted after rental income is received.

Services

What's the difference between fully managed and tenant-finding services?

Fully managed covers all aspects, including maintenance and tenant relations, whereas tenant-finding focuses on marketing and securing tenants only.

Can 2let2 help with tenancy renewals and rent reviews?

Yes - these are handled by 2let2 under full management to ensure tenancy continuity and market-aligned rent. 

Listings

Can I use 2let2 just to find tenants and manage myself afterwards?

Yes - the tenant finder service allows you to take over tenancy management post-placement. 

Will my listing include accompanied viewings?

Yes - viewings are arranged and conducted, typically six days a week, as part of letting services.

How do I get my property listed with 2let2?

Submit your property details via the landlord portal or enquiry form; 2let2 will then professionally market it.

Marketing

How do you market properties?

We advertise across major property portals, social media, and our own website to attract quality tenants fast.

Need more answers?

You can reach us directly by email, contact enquiry, live chat and telephone.