Moving out
Moving out can feel like a lot. The steps below will help make the process as simple, clear and stress-free as possible.
Moving out can feel like a lot. The steps below will help make the process as simple, clear and stress-free as possible.
Letting us know you're moving out, and the steps to checking the property so that we can return your deposit as smoothly and quickly as possible.
Confirm the date you will be vacating in writing to admin@2let2.com. By letting us know that you are vacating early, it will allow us to prioritise the final inspection for your property, which will then speed up the deposit return process.
ALL keys for the property must be returned to our office and clearly labelled using the original pink tags. If you no longer have the original tags, then you can collect a replacement one from our office.
Failure to return all the keys for the property will cause delays in the completion of the final inspection.
Provide evidence of having closed your utility and council tax accounts (if applicable) from your contract end date. These final bills must show that there is zero balance outstanding.
After the property has been fully vacated and all keys returned, we will carry out the final inspection of the property.
These things happen. Any damages or concerns found (if any) which were not present on your inventory will be sent in a detailed email to the lead contract holder from our external Deposit Team. If you wish to query any deductions (if applicable), then your lead contract holder will need to respond to the Deposit Team's email.
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